Contact Us

Aurora
Mail: 
aurora1994@hotusb.cn
aurorahotusb@outlook.com
Phone: +86 18879802107
Whatsapp: +86 18879802107

Wechat: +86 18879802107

FAQ
Current Location:HOME > Our Company > FAQ
Q1: Do you have any MOQ limit ?
A: Our MOQ is 10 pcs.


Q2: Are you the manufactory or trade company?
A: Both are. We have our own factory, and have been engaged in trading field for many years.
So competitive price and considerate after-sale services can be offered to our customers.


Q3: How is your quality control?
A: We have a very strict inspection process from the raw material to the finished products, ensuring each product is appearances good, functions well and safe when they are in the customer hands.

Q4: Do you accept customized items?

A: Definintely of course. Customized items are welcome, such as logo printing, packages design, app language change etc. As long as you offer us the detail information: size, pictures, design style, data uploading and so on, we will evaluate and discuss it with you in first time.
 

Q5: What certificates do you have?
A: Since Europe and America are our markets, all of our products are up to CE / RoHS / FCC compliant standard.  For most models, the certificates are already available. And some other models, we will need your assistance to apply the certificates.


 


 
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